Anti-Spamming Policy Statement

       What is "Spam"?

       If you're a veteran of the online world, you've no doubt received a number of "junk" e-mails. Some take the shape of "Make Money Fast" schemes. Others promise exciting new products or services-if you send money to a random address. Still others simply occupy space in your mailbox, asking you to forward chain letters around the world or visit a particular Web site.

       In the Internet community, this unsolicited commercial e-mail is called Spam. And Spam is more than annoying to Internet users-it also seriously affects the efficiency of the network and servers through which mail is delivered. That's why Level Seven is taking a stand against Spam.

       What does Spam do?

       Unfortunately, Spam is not as harmless as physical junk mail. The truth is, mass mailings of unsolicited e-mail can cost you:

       Valuable customers.

       When hundreds of thousands of Spam messages are sent, the Internet -much like the post office during a holiday season- becomes overloaded with mail. This congestion can make response times slower or even render your Web site inaccessible. And what's more, clogging networks with Spam can lead to downtime of your mission-critical Internet applications. When your business is on the Web, that kind of disruption is unacceptable.

       Money and time.

       If you check your e-mail over a phone line or pay Internet access fees by the minute or hour, you need prompt, reliable service. You don't want to pay for any more time than is necessary to download your mail or conduct your online business. Yet imagine how much longer it takes-and how expensive it gets-if the mail you download contains lengthy and useless Spam. Or if your network is at capacity because of a mass junk mailing, and you can't get through to the Web sites you need to see.

       And a lot more.

       Many Spam messages promote various products, services and get-rich-quick solutions, an untold percentage of which are false and sometimes illegal. Solicitous and fraudulent Spam should be a serious concern for all Internet users and service providers.

       How Level Seven Is Working to Eliminate Spam

       As a provider of Internet network services and management, Level Seven considers it an obligation to put an end to Spam. We respect your need for efficient, cost-effective and interruption-free services, and we pride ourselves on offering you one of the most scalable, reliable and redundant networks available today.

       Level Seven is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we protect you and your customers by prohibiting Spam, or any unsolicited commercial e-mail, from being sent either:

• Over the Level Seven network, by customers or any other users of the Level Seven network (including customers' customers);
• Over ANY network-if the message sent advertises or mentions a site hosted on the Level Seven network.

       We react quickly and seriously to violations, and we further reserve the right to terminate the network services of any customer willfully disregarding this policy. If you have any complaints or comments regarding Spam on our network, please direct them via e-mail to abuse@L7.net.